Boxes are marked by room. The bottom one says “dining room”.A piano and a dresser, protected before they go out.
You are the one moving. You can stay seated. We carry the boxes and the furniture. Tell us what has sentimental value, and what is not coming.
You are helping a parent. Be on the phone with us. One person confirms the address and the date. The person moving keeps the last word on the furniture.
The residence. We follow the elevator time and the door you were given. The room is smaller: we talk about that before truck morning.
Services people ask for most
Senior moving — A move for older adults, without rushing, with a crew that explains each step.
Retirement residence moving — The move from a house or apartment into a retirement residence, within the building’s time window.
Moving to a smaller home — Help choosing what comes to a smaller home, without emptying the house for you.
Packing and unpacking — Boxes, paper, and blankets for dishes, lamps, and frames, plus unpacking if you want it.
Apartment and condo moving — Elevator, insurance certificate, and parking: we prepare the building’s rules before we arrive.
One item or appliance — A piano, a fridge, a bed, or a few boxes: small moves are welcome.
Straightforward advice, written to be read at your pace.
Inside the truck
The order in the truck is not random. Heavy, flat pieces go against the walls, strapped, so nothing walks when the brakes come on. Mattresses often stay upright, away from furniture corners. Heavy boxes go low, light boxes go high. A piano or an armoire is not braced like a carton of books. If the drive crosses a bridge or lasts more than an hour, the straps matter more. We do not fill the floor at random just so it fits.
You can look before the doors close if you want to see that the bed and the sideboard are actually there. Then the truck rolls. On a local job, unloading often follows the same day. On a longer distance, the delivery window is said ahead of time. You do not have to guess where the boxes are. If the two addresses are not ready on the same day, holding the goods between those dates can be planned. The place and the length of time belong in the quote, not as a surprise at the dock.
At the new address
At the new address, the same idea: a clear path, one person pointing to the rooms, and the building’s rules if there are any. We set furniture where you show us, not only inside the door. The bed goes against the wall you chose, and the sideboard too, as far as the room allows. Labelled boxes go to the room written on them. If a door is narrower than the piece, we say so before forcing it. Sometimes the feet have to come off, or the piece has to come in through another opening.
Plan a place to sit from the start, even a kitchen chair. The day is long for you as well. When the last room is empty in the old home and the new one has received what was on the list, we confirm it with you. If a box is missing, it is better to see that while the truck is still there. Keep the labels until the next day. They still help when you are looking for the lamp or the sheets.
The piano stays in the room until the doorway is clear.
Dates, July 1, and lead time
A few weeks of notice makes the day simpler, especially in summer. In Quebec, many leases change on July 1. That day, elevators are taken and the streets in apartment neighbourhoods are full. If your date can be a Tuesday in May or September, the same home moves more calmly. If the date is fixed in that busy week, call early and already have the elevator time. We say clearly whether the day is still open.
A weekday move is often smoother than a Saturday, because buildings and streets are less crowded. That is not always possible, and it is not a rule. Evenings can be discussed when the building allows them. In winter, in Quebec City as in Montreal, ice and snow add time on outdoor steps. Tell us if the entrance is a porch that has not been cleared. That is not a cosmetic detail. It is the path the sideboard has to take.
What changes the price
There is no single rate on this site, because a studio and a suburban house do not need the same crew or the same time. The price follows the volume, the distance, the stairs, the elevator, the packing, and, if needed, holding the goods. A long carry from the street, a third floor with no elevator, or two buildings that each require a booking, make the day longer. One heavy item is still a real job: the price then follows the weight, the steps, and the distance, not the size of a whole house.
What does not change the price is a question asked beforehand. Call to ask if a date is open, or whether a piece will fit through a door. What changes it is a new fact on the morning. We would rather have a ten-minute call the week before than a discussion on the sidewalk. The accepted quote is the one that governs. If a page on the site and that text differ, the accepted text is the one that counts.
In a condo, the pads go on before the elevator.
A small job or a full house
You do not need a full house to call. A few boxes, a bed, a washing machine, or a piano are welcome. The care does not shrink because the list is short. A condo may still require a certificate and an elevator time for a single piece. Tell us the name of the item, the floor it leaves, and the floor it goes to. A photo helps for an armoire or a piano whose width we do not know.
At the other end, a full house needs a calmer inventory: basement, garage, shed, balcony. Tools and paint are not handled like picture frames. If part of the contents is staying, say so. We do not empty a home for you, and we do not choose what is given away or thrown out. Family can take a piece before truck day. What stays behind does not go into the quote.
A short drive or a longer one
A local move is often done in a day: load, drive, unload. Kilometres do not say everything. Two elevators, a bridge, and a narrow street can take longer than a suburban drive with two driveways. Laval, Longueuil, the North Shore, and the island do not share the same timing even when the addresses look close on a map. We count that time in the quote instead of discovering it at rush hour.
A longer distance, for example between Montreal and Quebec City, adds road and a delivery window said in advance. Packing matters more there, because the boxes stay in motion longer. Our main work is in Quebec. For a trip that starts or ends outside the province, call. We say whether the date is possible. We do not promise a map of the whole country. We promise a clear answer.
A piano and a dresser, protected before they go out.
What the quote actually looks at
A fair quote starts with two addresses, not a price given on the phone with no detail. We ask for the floor you are leaving, the floor you are going to, whether there is an elevator, and how many steps there are if there is not. A house with a basement is not the same volume as a small apartment. A piano, a built-in fridge, or a very heavy bed has to be named at the start, or the first number will not hold on truck day. Distance counts too, especially when a bridge sits between the two doors. Where the truck parks is part of the time: a driveway, a dock, or a street that needs a permit is not the same half hour.
The quote is written, and it is free. It says whether packing, unpacking, or holding goods between two dates is included. It books nothing until you accept it. If a floor was left out, or twenty boxes appear in the morning that were not in the story, the work changes and we say so before going on. The aim is not a surprise at the end. The aim is that the text you read stays the text of the day, as long as the home you described is the home we find.
How the day actually goes
We arrive in the window we agreed. Someone on the crew says where we start: often the fullest room, or the one whose doorway blocks the others. You do not have to carry. You can sit, answer the phone, or simply point to the corner for the bed and the wall for the sideboard. A family member can be there for the decisions. One person confirms whether a piece goes or stays. Too many instructions at once slow everyone down and scuff the door frames.
Medication, papers, the charger, and a change of clothes stay with you, not at the back of the truck. So do the keys to both homes. If the building has an end time for the elevator, we keep it. A finished room and boxes grouped together is better than running past the hour and leaving everything in the lobby. At the end of the load, we do a last walk of the closets, the balcony, and the garage if you told us they are part of the trip.
